Good day, fellow investor. I've been attempting to purchase some cryptocurrency on KuCoin but have encountered some challenges. Could you perhaps shed some light on why I'm unable to complete this transaction? I've checked my account balance, and the funds are sufficient. Additionally, I've ensured that my account is verified and up to date with all the necessary information. Is there a specific reason why KuCoin is preventing me from making this purchase? Perhaps there's a maintenance period I'm unaware of, or is there a limitation on my account that I need to address? Your assistance in this matter would be greatly appreciated.
6 answers
Chiara
Fri Jun 28 2024
Transaction rejections can occur due to various reasons. One potential cause is that the card issuer has prohibited payments to cryptocurrency exchanges.
JejuSunshineSoul
Thu Jun 27 2024
BTCC, a UK-based cryptocurrency exchange, offers a wide range of services to its customers.
EtherealVoyager
Thu Jun 27 2024
Another reason for rejection could be that the card issuer does not support 3D Secure (3DS), a security protocol used to authenticate online payments.
Elena
Thu Jun 27 2024
If the card issuer supports 3DS but the transaction is still rejected, it could be due to an incorrect entry of the 3DS verification code.
Claudio
Thu Jun 27 2024
It is important for users to ensure that their card issuer allows payments to crypto exchanges and supports 3DS.