Does kucoin support respond to emails?

I've been trying to get in touch with KuCoin's support team via email, but I haven't received any response yet. I'm starting to wonder if they even respond to emails at all. Does KuCoin support actually respond to emails, or is there a better way to reach out to them for assistance? I'm really hoping to resolve this issue as soon as possible, so any guidance on how to effectively communicate with their support team would be greatly appreciated.