Hello there, I'm curious about something regarding my Orange Money account. I've been trying to access my funds but seem to have hit a roadblock. Could you please explain to me step-by-step how I can unlock my Orange Money account? I'm assuming there might be some security measures in place that I'm not aware of. It would be greatly appreciated if you could guide me through the process. Thank you in advance for your help!
7 answers
KatanaGlory
Sun Sep 01 2024
To ensure the safety of your account, a secret code is required for transactions.
Riccardo
Sun Sep 01 2024
In case you forget your secret code, you can easily retrieve it by using the Orange Money Africa application or by dialling the code #150*6#.
Riccardo
Sun Sep 01 2024
Upon doing so, an SMS containing your secret code will be sent to your registered recovery number.
amelia_harrison_architect
Sun Sep 01 2024
Orange Money Africa offers a convenient way to manage your funds through their mobile application or by dialling a specific code.
BusanBeautyBloomingStar
Sun Sep 01 2024
Additionally, you also have the option to receive a password on your recovery number.