Does Bits refund money?

Could you please clarify whether or not Bits offers refunds for any purchases or services that may have been rendered? It's important for customers to understand their rights and options when it comes to their financial transactions, and having a clear policy on refunds can help build trust and transparency. Additionally, if there are any specific scenarios where refunds are not applicable, it would be helpful to outline those as well. Thank you for your time and attention to this matter.