How do I get my money out of Zengo?

I'm curious, could you explain the process of withdrawing funds from Zengo in a detailed manner? I've been hearing some mixed reviews about their withdrawal process and I'd like to know what steps I should take to ensure a smooth and seamless experience. Are there any specific requirements or fees associated with withdrawing my funds? Also, how long does the withdrawal process typically take? I'd appreciate your insight and expertise on this matter.