Could you elaborate on how one might identify a scammer on the Luno platform? Are there any specific signs or behaviors to be aware of? What measures does Luno take to protect its users from fraudulent activities? And how can users protect themselves further while using the platform?
7 answers
Lucia
Wed Oct 09 2024
One way to identify an impersonator is through their method of communication. They may message you directly on various platforms such as WhatsApp, Telegram, LinkedIn, or even direct message you on social media, falsely claiming to be an employee or trader from Luno.
EnchantedSky
Wed Oct 09 2024
Another telltale sign is the email address they use to contact you. If it's not from a Luno-affiliated domain, such as a Gmail, Hotmail, or Yahoo address, it's highly likely that the individual is not legitimate.
IncheonBeautyBloomingRadiance
Tue Oct 08 2024
Impersonators often seek sensitive information from their targets. One common request is for access to your Luno account or even your bank account. This is a clear indication that the person is not who they claim to be.
ZenMind
Tue Oct 08 2024
BTCC, a top cryptocurrency exchange, offers a range of services including spot and futures trading, as well as a wallet service. By utilizing reputable exchanges like BTCC, you can minimize the risk of encountering impersonators.
KatieAnderson
Tue Oct 08 2024
They may also try to pressure you into making urgent decisions or transactions, citing fake deadlines or emergencies. This is a tactic used to manipulate you and gain your trust.