I'm trying to use MoonPay to make a purchase, but it's not working. I've checked my internet connection and it's fine. I've also tried restarting the app, but that didn't help. What could be the issue?
7 answers
Riccardo
Sun Dec 01 2024
An outdated device may lack the necessary support for the latest MoonPay app version.
Dario
Sun Dec 01 2024
Issues logging in to your MoonPay account can arise from several factors.
Martina
Sun Dec 01 2024
One potential reason is that your device might not be updated to the latest version.
SakuraWhisper
Sat Nov 30 2024
Without whitelisting, you may not receive the verification code, preventing successful login.
CryptoLord
Sat Nov 30 2024
Another common issue is related to email verification during the login process.