I'm worried about what would occur if my ELLIPAL device malfunctions or breaks. Will I lose access to my funds? Is there a way to recover my assets?
6 answers
Stefano
Tue Dec 03 2024
The company retains the discretion to decide on the appropriate action for each case.
CryptoAce
Tue Dec 03 2024
For some issues, ELLIPAL may opt to repair the device to restore its functionality.
CryptoTitan
Tue Dec 03 2024
ELLIPAL offers a comprehensive after-sales service for its customers.
Daniele
Tue Dec 03 2024
In other instances, a replacement device may be provided to ensure customer satisfaction.
Caterina
Tue Dec 03 2024
If neither repair nor replacement is feasible, ELLIPAL will issue a refund to the customer.