I had a dispute over a gift card transaction on Paxful and need to know the best way to handle and win the dispute. Looking for advice on how to present my case and what evidence to provide.
6 answers
CryptoWizard
Thu Dec 05 2024
It is important to capture the entire gift card, including all four corners, in the image. This ensures that the information on the card is legible and verifiable.
CloudlitWonder
Thu Dec 05 2024
When dealing with gift card disputes, it is crucial to provide evidence that supports your claim.
CryptoVanguard
Thu Dec 05 2024
One effective way to do this is by submitting an image of the gift card, ensuring that the Paxful trade chat is clearly visible in the background. This helps to establish the context and timeline of the transaction.
Alessandro
Wed Dec 04 2024
In addition to the image, receipts are also necessary to prove ownership of the gift card. These receipts should be clear and contain all relevant information, such as the date of purchase and the amount paid.
henry_taylor_architect
Wed Dec 04 2024
A video recording of checking the balance of the gift card before uploading it during the trade can further strengthen your case. This recording should show the balance clearly and be timestamped to verify its authenticity.