I bought a pair of Crocs shoes, but they don't fit well. I'm wondering if I can exchange them for a different size or style. Do Crocs offer an exchange policy? If so, what's the process and are there any restrictions?
5 answers
SamuraiWarriorSoul
Wed Dec 18 2024
Customers are entitled to receive an exchange or store credit for the purchased item.
Alessandra
Tue Dec 17 2024
Some items are not eligible for exchange, including custom-made items, sale items, and discounted items.
Sara
Tue Dec 17 2024
This policy ensures that certain products remain exclusive and are not returned or exchanged freely.
CryptoEnthusiast
Tue Dec 17 2024
Customers have the option to make an exchange in-store at any Crocs location.
Chiara
Tue Dec 17 2024
Alternatively, customers can also exchange their items online via the Crocs website.