I made a purchase through MoonPay, but now I've changed my mind and want a refund. How can I get my money back from MoonPay? What's the process for requesting a refund?
7 answers
ShintoSanctum
Mon Dec 23 2024
It is important to note that once you have sent your cryptocurrency to a wrong wallet, we are unable to provide a refund or assistance.
CryptoNerd
Mon Dec 23 2024
The process of sending cryptocurrency is irreversible, and once the transaction is completed, it cannot be undone.
JejuJoyfulHeart
Mon Dec 23 2024
We do not have the ability to control or manage your wallets.
Maria
Sun Dec 22 2024
The addresses used for sending cryptocurrency are solely under your responsibility.
Stefano
Sun Dec 22 2024
It is crucial to double-check the wallet address before initiating a cryptocurrency transfer.