Is customer lifetime value a KPI?
As a seasoned finance professional, I'm curious to delve into the intricacies of customer lifetime value as a key performance indicator, or KPI. Is customer lifetime value indeed a valuable metric to measure the long-term profitability and success of a business, especially in the realm of cryptocurrency and finance? How does it compare to other traditional KPIs, and what insights does it offer that might be unique to this industry? Is there a consensus among experts on its significance, or does it depend on the specific business model and goals of an organization?