Hello there, I'm having an issue with my funds being on hold in Ndax. Could you please explain to me why this is happening? I've made sure to follow all the necessary steps and verifications required for withdrawals, but my money is still being held. Is there anything else I need to do to release my funds? Additionally, how long does the hold usually last, and are there any fees associated with it? I'd appreciate any information you can provide to help me resolve this issue. Thank you.
7 answers
RainbowlitDelight
Tue Oct 01 2024
When managing your cryptocurrency assets on Ndax, it's important to keep track of your fund status. One scenario you might encounter is having funds in a "on hold" state.
Nicolo
Mon Sep 30 2024
To cancel the pending withdrawal, simply select the appropriate option or button. Depending on the user interface of Ndax, this might be labeled as "Cancel," "Withdrawal Cancellation," or something similar.
Margherita
Mon Sep 30 2024
This typically occurs when a withdrawal request has been initiated but has yet to be fully processed or confirmed. As a result, these funds are temporarily unavailable for further transactions.
Chiara
Mon Sep 30 2024
To rectify this situation and regain access to your funds, you can take proactive steps to cancel the pending withdrawal. This process is straightforward and can be completed through your Ndax account.
Sara
Mon Sep 30 2024
Confirm your cancellation request by following any prompts or instructions on the screen. Once the cancellation is processed, your funds should be released from the "on hold" state and become available for use once again.