Excuse me, I'm curious about something regarding CeX. I recently made a transaction with them involving cryptocurrency, but now I'm having second thoughts. I'm wondering, is it possible to get my money back from CeX? I understand that cryptocurrency transactions can be irreversible, but I'm hoping there might be some sort of exception or policy in place that could allow for a refund. Could you please elaborate on the refund policy of CeX when it comes to cryptocurrency transactions? Thank you for your time.
7 answers
Bianca
Tue Oct 08 2024
The return process is simple and can be completed by visiting any CeX store or by posting the item back to us.
DondaejiDelightful
Tue Oct 08 2024
To ensure a smooth return, we require that the item is returned within the first 14 days of the purchase date.
GeishaWhisper
Tue Oct 08 2024
In addition to the return policy, all items purchased from us come with a 2-year warranty.
GyeongjuGrace
Tue Oct 08 2024
At our cryptocurrency and finance practice, we understand the importance of customer satisfaction. In line with this, we offer a comprehensive return and refund policy for any unwanted online orders.
Daniela
Tue Oct 08 2024
For customers who have made a purchase and subsequently decide they no longer want the item, they have the option to return it for a full refund.