I rented a car from Hertz and when I returned it, I found a $60 charge on my account. I'm wondering why they charged me this amount as it was not mentioned during the rental process.
5 answers
EchoSolitude
Mon Oct 14 2024
In the case of vehicles being returned later than the agreed-upon time by more than 12 hours, a penalty fee is imposed. This fee is calculated on a daily basis and amounts to $12 for each day of delay.
alexander_clark_designer
Mon Oct 14 2024
The additional charge is applicable for a maximum period of 5 days, ensuring that the total amount does not exceed $60. This policy is designed to incentivize prompt returns and maintain the efficient flow of vehicle rentals.
EthereumEliteGuard
Mon Oct 14 2024
The extra fee is clearly indicated in the 'Service Charges/Taxes' section of the rental agreement or invoice, ensuring transparency for customers. It is important for renters to be aware of this policy to avoid unexpected expenses.
Martino
Mon Oct 14 2024
The imposition of this fee underscores the importance of adhering to the return time specified in the rental contract. Late returns can disrupt schedules and cause inconvenience for both the rental company and subsequent customers.
Claudio
Sun Oct 13 2024
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