I'm wondering if Crypto.com has the ability to recover funds that may have been lost or stolen. I want to know if there's a process or mechanism in place for such situations.
5 answers
Pietro
Mon Dec 02 2024
There may be situations where fund retrieval is not possible, depending on the circumstances of the unsupported token deposit.
IncheonBeautyBloom
Mon Dec 02 2024
If manual recovery is feasible, a fee will be applied, which can range up to 150 USDT/USDC.
CryptoAce
Mon Dec 02 2024
In the event that you deposit a token that is not supported by the platform, you have the option to reach out to Customer Support for assistance.
Alessandra
Mon Dec 02 2024
This fee is to cover the costs associated with the manual recovery process and should be considered before initiating a request for assistance.
Claudio
Mon Dec 02 2024
Customer Support can help you recover your deposit manually, but it's important to be aware that this is not always a guaranteed process.