Is the refund policy legal?

Excuse me, I have a question regarding the refund policy that's been outlined in the terms and conditions. Could you please clarify whether the policy is legally binding and enforceable? I'm concerned about the specifics of the policy, such as the time frame for requesting a refund, the conditions under which a refund can be granted, and whether there are any hidden fees or charges associated with the refund process. It would be greatly appreciated if you could provide me with some clarity on these matters.