I'm trying to complete the verification process on OKX, but it's not working. I've followed all the steps and provided the required documents, but I'm still facing issues. What could be the possible reasons for this?
7 answers
Giulia
Mon Dec 16 2024
All details on the documents should be fully visible and not obscured.
benjamin_brown_entrepreneur
Mon Dec 16 2024
It is crucial to verify that the ID presented is not expired.
KimonoElegant
Mon Dec 16 2024
Customers are restricted to having only one account on the platform.
CryptoWanderer
Mon Dec 16 2024
The submitted identity documents must be legible and clear.
KpopStarletShineBrightnessStarlight
Sun Dec 15 2024
During the selfie detection process, ensure that your face is centered in the frame.