Questions tagged

Margherita Fri Nov 08 2024 | 7 answers 1712

Why is CSM needed?

We need CSM because it helps organizations build and maintain strong relationships with their customers. By understanding customers' needs and providing excellent service, CSM ensures customer satisfaction and loyalty, leading to increased revenue and business growth.

Lorenzo Fri Nov 08 2024 | 5 answers 1444

Why should I disable CSM?

I'm considering disabling CSM on my computer, but I'm not sure if it's the right decision. I want to understand the reasons why someone would choose to disable it. Can someone explain the benefits or advantages of disabling CSM?

IncheonBeautyBloomingRadianceGlow Fri Nov 08 2024 | 7 answers 1486

Is a CSM worth it?

I'm considering whether investing in a Customer Success Manager (CSM) is worthwhile for my business. I'm trying to understand the potential benefits and impacts it could have on customer satisfaction and overall business growth.

HanbokGlamourQueenEleganceBloom Fri Nov 08 2024 | 8 answers 1832

What are the pros and cons of CSM?

I'm considering implementing CSM in my organization and would like to understand the advantages and disadvantages it may bring. Could you please outline the pros and cons of CSM for me?