I have a question about refunds on Val. Is it possible to get a refund for a purchase made on Val? If so, how does the refund process work?
7 answers
Carolina
Fri Nov 08 2024
The refund policy for in-game content is quite specific.
SumoHonor
Fri Nov 08 2024
Only items that remain unused are considered eligible for a return.
CryptoLord
Thu Nov 07 2024
This applies to both in-game items and VP, the latter of which must have been purchased within the past 14 days.
ethan_carter_engineer
Thu Nov 07 2024
Custom games and practice sessions are also included in this determination.
DaeguDivaDanceQueen
Thu Nov 07 2024
Once an in-game item is deemed used, it is no longer refundable.